Terms & Conditions

Freight Anchor Please read the following terms and conditions carefully before using our services.


These are the Terms and Conditions governing the use of Freight Anchor Services and the agreement that operates the business between You (Importers / Exporters - Logistics Service Providers) and Freight Anchor. These Terms and Conditions set out the rights and obligations of all users regarding the use of the service. Your access and usage of our Services is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Freight Anchor website. By accessing or using our Services you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions then you may not access Freight Anchor Services. Your access and usage of our Services is also conditioned on your acceptance of and compliance with the Privacy Policy of Freight Anchor. Our Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you using Freight Anchor Website, and tells you more about your privacy rights. Please read Our Privacy Policy carefully before using Our Services.

User Accounts

When you create an account on Freight Anchor website, you must provide us with information that is accurate, complete, and current at all times. Failure to do so, constitutes a breach of the Terms, which may result in immediate termination of your account on Our website. You are responsible for safeguarding the password that you use to access your account and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username; the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.


Freight Anchor allows you to post Content about your company as a service provider. You are responsible for the Content that you post including its legality, reliability and appropriateness. By posting Content about your company, you grant Freight Anchor the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Freight Anchor website and its digital and social media channels. You retain any and all of Your rights to any Content You submit, post or display on or through Freight Anchor Website, and You are responsible for protecting those rights. You agree that this license includes the right for us to make Your Content available to other users on the Website, who may also use your content subject to these Terms. Content Restrictions Freight Anchor is not responsible for the content of the Service's users. You expressly understand and agree that you are solely responsible for the Content and for all activity that occurs under your account, whether done so by you or any third person using your account. You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following: Unlawful or promoting unlawful activity. Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups. Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling. Containing or installing any viruses, worms, malware, Trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person. Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights. Impersonating any person or entity including the Freight Anchor and its employees or representatives. Violating the privacy of any third person. False information and features. Also you as a (importer / exporter - service provider) are responsible for the accuracy of the posted requests as well as the presented quotations. As Freight Anchor shall hold no responsibility on the accuracy of the requests as well as service providers’ quotations. Freight Anchor reserves the right, in its sole discretion, determine whether or not any Content is appropriate and complies with this Terms, refuse or remove this Content. Freight Anchor can also limit or revoke, black listing any account that breach the terms and conditions. Freight Anchor cannot control all content posted by users and/or third parties on the website, you agree to use our Services at your own risk. You understand that by using our Services, You may be exposed to content that You may Find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances Freight Anchor will be liable in any way for any content, including any errors or omissions in any content. Content Backups Although regular backups of Content are performed, Freight Anchor do not guarantee there will be no loss or corruption of data.

Use of Freight Anchor Platform

Good Conduct 1. Freight Anchor E-logistics platform is not a freight forwarder, Logistics network nor broker. 2. Freight Anchor E-logistics platform members are individual, corporate (importer / exporter) as well as local or regional Logistics service providers companies with good reputations (regarding Finance, operations, communications, sales coordination and other professional factors). 3. Freight Anchor E-logistics platform is connecting both importer / exporter and service providers in one platform to share inquiries and receive quotations with no responsibility from Freight Anchor regarding inquiries contents, quotations or post-communication between the importer / exporter and the selected logistics service provider. Fees agreement 1. The importer's / exporter's account: The importer's / exporter's account is always free of charge, however Freight Anchor reserves the right to block the importer's / exporter's account if he is only using the quotation to compare the rates and never works with Freight Anchor Platform enrolled members. importer / exporter will only deal with agent from their registered country. 2. The service provider's account: Receive up to 15 inquiries per account per day from both importer / exporter and other service providers. Only for the first sub-account, you will be granted a 1-month free subscription. By using the dynamic table in the pricing page, Service provider can easily design his payment plan according to his selected services. The service /s that he select will control the inquiries he will receive. The service provider can send unlimited inquiries except sending inquiries related to his registered service domestically. Subscription fees include (14% VAT). Invoice value is payable within 5 calendar days. The payer shall bear all related bank transfer charges. The transferred invoice value is non-refundable.

Copyright Policy

Intellectual Property Infringement We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Freight Anchor website infringes a copyright or other intellectual property infringement of any person. If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through Freight Anchor website, You must submit Your written notice via email at info@freightanchor.com and include in your notice a detailed description of the alleged infringement.

Links to Other Websites

Our website contains links to third-party websites or services that are not owned or controlled by Freight Anchor. Freight Anchor has no control over and assumes no responsibility for; the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Freight Anchor shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination / Blacklist

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use our services will be ceased immediately. If you wish to terminate Your Account, You may simply discontinue using our services.

Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is occurred, we shall be notified through Freight Anchor representatives. By continuing to access or use Our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: By Email: info@freightanchor.com